Careers

Reporting directly to our Key Account Manager & Sales Team Coordinator, we are seeking an experienced Sales Support Coordinator to join our team.

In this role, you will provide our customers with the best possible service while actively supporting the company’s sales growth.

Previous experience of working in a manufacturing environment (ideally engineering) is preferred.

Key Responsibilities:
Planning and prioritising your workload, your responsibilities will include:

• Manage the Customer Support Inbox for all customer communication and action emails accordingly.
• Processing quotations, purchase orders and sales orders, reconciling order books, and sending/gathering customer feedback on quotations.
• Work with Account Managers to provide any additional support as required.
• Maintain and update data inputted into our CRM software.
• Participating in daily production and review meetings with department supervisors.
• Process any RMA requests and follow up accordingly.
• Ensure any delays are communicated to the Account Manager/Customer in a timely manner.
• Ensure any new account enquiries are passed over to the Account Managers to pursue in the timely manner.

About You:
To excel in this role, you should demonstrate:

• A highly organised and methodical approach with excellent administrative skills.
• Strong communication and influencing abilities, with the confidence to challenge constructively when needed.
• An eye for detail and the ability to propose practical, effective solutions.
• A team-oriented mindset, capable of building strong working relationships internally and externally.
• The ability to meet deadlines and work efficiently under pressure.
• Proficiency in Microsoft Office tools such as Word, Excel, and Outlook.
• Knowledge of using an MRP system would be a distinct advantage.

Reporting directly to the Human Resource Manager you will be responsible for:

• Assisting with the process of recruitment, including arranging interviews and issuing employment contracts.
• Supporting internal and external inquiries and requests related to HR.
• Assist the Human Resources Manager with day-to-day administrative duties.
• Compiling and maintaining personnel records and handle personnel information in accordance with the provisions of the General Data Protection Regulations.
• Providing payroll with employee renumeration and benefit information.
• Support HR Manager in carrying out new starter inductions.
• Support HR Manager to continuously monitor and review HR policies and processes and implement changes where necessary.
• Ensure compliance with employment law requirements.
• Coordinating management-employee communications.
• Undertake projects, as required, to ensure the smooth running of the department.

Due to the sensitive nature of this role, you will be required to maintain absolute discretion and confidentiality and you will need the following qualities:

• CIPD qualification or qualified by experience is essential.
• Excellent communication skills.
• Understanding of the key principles of employment law.
• Prior office experience is essential with at least 2 years of working in an HR Office and using HR and payroll systems along with comprehensive IT and MS Office skills.

Latest start date: 1 July 2025.

Application deadline: 29 May 2025.

Due to a growing order book, we are looking for someone to support our busy Sales team.

The ideal candidate will be Multi Skilled having a good knowledge of all elements of precision engineering, specifically towards Fabrication and Welding practices.

This role may suit someone who is looking for a career move from production to an office-based role.

Responsibilities:

• Generate customer quotations from supplied information, while effectively obtaining all details required.
• Drive on time delivery of quotations – recognising that pricing needs to optimise margin and profitability.
• Develop relationships at all levels of the supply chain both internal and external.
• Support Account Management, Manufacturing and Quality teams to resolve customer related issues in a timely fashion.
• Partake in customer and internal meetings.

The person:

• Ideally from a manufacturing/engineering background.
• Proficient in the use of Microsoft Office.
• Experienced in the use of an ERP system. Direct experience of using MIE Track is an advantage, if not full training will be provided
• Exceptional communication and organisational skills.
• A collaborator with a positive, can-do attitude.
• Prides themselves in being proactive and delivering timely, high-quality work.

This is a great opportunity that will provide the successful candidate with an opportunity to join a people-focused organisation that offers a fantastic work life balance.

We are looking for an experienced TIG welder/Finisher to work within our Fabrication Factory.

The ideal applicant would have knowledge and experience of general sheet metal processes to support our requirement to:

• Accurately TIG weld stainless, mild steel, zintec and aluminium to a very high standard using a foot pedal. Typical material thickness is 1mm to 3mm.
• You must have experience of welding box section frames and assemblies to a high standard within tight tolerances.
• You must be competent in dressing and finishing own work to a very high standard using a variety of hand tools including electric angle grinders and pneumatic orbital sander.
• Ensure all parts manufactured conform to the issued drawing and work instructions.
• Ensure all tasks are completed within the planned hours allocated.
• Be involved in developing new products in conjunction with our customer requirements for light to medium fabrications and be able to fabricate your own jigs and fixtures where applicable.
• General sheet metal work and finishing to support the fabrication department.

About You

• You will have a proven welding ability with a good eye for detail.
• As we hold BSI accreditation to aerospace standard (AS 9100) you must be competent at filling in paperwork and have the ability to follow both written and verbal instructions.
• Have the ability to interpret and follow customer drawings.
• You will be able work accurately and to a high standard both on your own and as part of a team.
• Have experience of working in a manufacturing or similar environment.
• Possess a team working ethic with good communication skills.

Based on the Cambridgeshire Business Park, in Ely, we are a well-established, sub-contract Engineering Company supplying components to the aerospace, automotive, medical and hi-tech industries.

This is an exciting opportunity in conjunction with a local College to complete an Apprenticeship in Engineering, which will give you a good basis for building your future career.

You could be working in any of the following areas:

• CNC Machining
• Welding and Fabrication
• Assembly
• Laser Cutting
• General Engineering

The apprenticeship

• You will be supported in your studies towards an NVQ Level 3 in Engineering, which together with the practical experience you gain, will provide you with the perfect platform for an exciting career ahead.
• After completion of your apprenticeship, you will also be given the opportunity to complete further training.
• You should have an interest in engineering, a certain amount of manual dexterity, excellent attention to detail, patience, a positive attitude, and plenty of enthusiasm.
• Although working as part of a team, we are looking for someone who has initiative and can in time manage their own workload.
• You must be punctual, reliable, flexible, adaptable and ready to rise to each new challenge.

Applications for apprenticeships for 2025 will be considered from April 2025.

Likely start date:  Summer of 2025.

If interested, please send your CV to:  hilary.austin@shearline.co.uk

Want a 3-day weekend, every weekend?
We offer a 37.5 hour working week across just 4 days – giving you more time to recharge without losing out on pay.

We’re looking for an experienced CNC Turner to join our skilled team, programming, setting and operating Star sliding head lathes (SR20, SV20 & SR32J). You’ll be producing complex, high-precision parts in a variety of materials for customers in medical, aerospace and other high-performance sectors.

What You’ll Be Doing

• Programming, setting and operating Star sliding head machines
• Quick-changeovers and short-run setups
• First-off prototypes
• Lights-out / unmanned machining supervision
• Working to tight tolerances and finishing parts to spec
• Reading technical drawings and ensuring quality from start to finish

What You’ll Need

• Experience programming, setting and operating sliding head machines (ideally Star)
• Strong understanding of precision engineering and complex drawings
• A detail-oriented approach and good problem-solving mindset
• Comfortable working as part of a team

Location:

Ely, Cambridgeshire – you’ll need to be able to reliably commute or be planning to relocate before starting.